Shipping Guide

Guide: Choosing Your Preferred Shipping Option

This guide is designed to assist you in selecting the most suitable shipping method for your order at Suzhoufashion.com

Total Delivery Time Breakdown:

The total time it takes for your item to arrive consists of the processing/sewing time plus the shipping time. After Customers place an order, it will first be sent to our factory for production/tailoring. This production/tailoring period is what we refer to as the processing time. Once the dress is made, it will go through a strict quality inspection and then be shipped to you, which is the shipping time.

Processing durations vary depending on the complexity and craftsmanship of the dress. You can find specific "Tailoring Time" listed on the product detail page of each dress. Additionally, we offer expedited tailoring services for an extra charge. The shipping time depends on the method you choose. Here are the details:

1. Simple Custom Dresses

Processing Time: 1 Business Days + Expedited Tailoring Time: 7-12 Business Days + Expedited Shipping Time: 7-10 Business Days.

Processing Time: 1 Business Days + Standard Tailoring Time: 9-18 Business Days + Standard Shipping Time: 9-15 Business Days.

2. Luxury Custom Dresses

Processing Time: 1 Business Days + Expedited Tailoring Time: 20-25 Business Days + Expedited Shipping Time: 7-10 Business Days.

Processing Time: 1 Business Days + Standard Tailoring Time: 25-30 Business Days + Standard Shipping Time: 9-15 Business Days.

Additional Fees:

  • Expedited Tailoring: US$45
  • Standard Shipping: US$19.89
  • Expedited Shipping: US$39.89

Shipping Choices:

  • Expedited Shipping: Averages 3-7 business days.
  • Standard Shipping: Generally 10-15 business days

    Order Tracking Methods:

    1. On our website, find the live chat icon at the bottom right and select 'Track My Order.' Input your order number and the email address associated with your account to view your order's status.
    2. Alternatively, sign into your account at https://suzhoufashion.com/account, navigate to 'My Account,' and check the shipping status or track your order.

    A tracking number signifies that your order has been dispatched and you can monitor its progress. Absence of a tracking number means the order is still being processed. Please be patient or reach out to our customer support for further assistance.

    Should you face any difficulties tracking your order, don't hesitate to contact us through live chat or send an email to service@suzhoufashion.com.